Having seasoned experts on your side can make a world of difference. The current war in the Middle East has caused major European and American airlines to suspend flights to Israel. These cancellations left hundreds of tourists—including our clients—stranded. But this is when our team at Kenes Tours truly shines.
Luciana Cherques, our dedicated Director of Flight Services, has been working around the clock to ensure clients make it home safely. With 20 years of flight sales experience and more than 30 years in the travel industry, Luciana taps into her extensive network of industry connections to reroute passengers through various countries and on alternative airlines. She provides critical information and guidance every step of the way.
“Everyone says how incredible it is, but I was just doing my job. Finding solutions, advocating for our clients, and making sure they get back safely—that’s what I’m here for.”
Our clients’ gratitude speaks volumes.
"I thank you, thank you, thank you for your wisdom and insight about choosing El Al for our travel to and from Israel. Recent events certainly stirred fear and reluctance on behalf of many airlines, including Delta. Again, thank you for saving us from anxiety over thinking we would not being able to join the Solidarity mission with JNF this October. You surely are a master of your profession."
We are incredibly proud of Luciana and our entire team, who embrace the ongoing challenges with expertise and commitment. We aim to turn a crisis into a safe, seamless, and worry-free travel opportunity.
